Gift Card Terms and Conditions

These terms apply to all gift cards sold by Bella Hoskyns Clothing (“we”, “us”, “our”). By purchasing or redeeming a gift card, you agree to them.

1. About our gift cards
1.1 Gift cards are sold online at www.bellahoskyns.com and are delivered by email.
1.2 Each gift card has a unique code, which is needed to redeem it.

2. Validity
2.1 Gift cards are valid for 6 months from the date of purchase. The expiry date is shown on the gift card or in the confirmation email.
2.2 Once a gift card has expired, it can no longer be used and no refund or extension will be given.

3. Where gift cards can be redeemed
3.1 Gift cards can be redeemed on our website at www.bellahoskyns.com by entering the code at checkout.
3.2 Gift cards can also be redeemed in person at our live events. Please bring your gift card (printed or on a device) with you.
3.3 Gift cards may not be used on third-party websites or with other retailers.

4. Using your gift card
4.1 Gift cards cannot be exchanged for cash, in whole or in part.
4.2 No change will be given against the use of a gift card. If your purchase is worth less than the value of the card, any remaining balance will not be refunded in cash.
4.3 If your purchase is worth more than the value of the card, you can pay the difference by another accepted payment method.
4.4 Gift cards cannot be used to purchase other gift cards.

5. Loss, theft and misuse
5.1 A gift card is treated like cash. We are not responsible for gift cards that are lost, stolen, damaged or used without permission, and we cannot replace them.
5.2 Gift cards must not be resold or used for any commercial purpose.
5.3 We may refuse to accept a gift card we reasonably believe has been obtained or used fraudulently.

6. Refunds and your rights
6.1 Gift cards are non-refundable except where required by law. This does not affect your statutory rights.
6.2 If goods bought with a gift card are faulty or not as described, your rights under the Consumer Rights Act 2015 apply as normal.

7. Changes to these terms
We may update these terms from time to time. The terms in place at the time of purchase will apply to your gift card.

8. General
8.1 If you have any questions, contact us at bella@bellahoskyns.com
8.2 These terms are governed by the laws of England and Wales, and any dispute will be subject to the non-exclusive jurisdiction of the courts of England and Wales.